Supervisor – Patient Financial Services/Insurance Follow Up


Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is REMOTE.

FTE: 1.000000

Shift: Shift 1

Job Summary:

Under the direction of the Patient Financial Services Manager and Director and according to established organizational and departmental policies and procedures, this individual will ensure efficient and effective daily operations of the Patient Financial Services Department. These efforts will be addressed through the supervision of processes and systems which will optimize reimbursement and cash flow with high sensitivity to our corporate compliance guidelines. These efforts will also be consistent with the mission and vision statements of Froedtert & Community Health. Other duties as assigned.


Five years’ experience in billing, customer service or collections in a healthcare environment is required. Three to four years leadership experience is required. Previous supervisory experience is preferred.


Bachelors degree in Business, Healthcare Administration or related field required.


Demonstrated skills in planning, directing organizing and implementing projects. Recent experience in healthcare reimbursement and knowledge of medical coding and billing. Problem solving and well-developed analytical skills required. Effective written and verbal communication skills. Well-developed personnel management and leadership experience. Experienced user in Excel and Word.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan – 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin’s only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.


Contact us


Related Jobs