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Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is ON – SITE.

FTE: 0.750000

Shift: Shift 3

WEEKEND PROGRAM: Every other Friday and every Sat and Sun from 1800-0600

Job Summary:

  • This position is responsible for facilitating patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital and Moorland Reserve Health Center/ED.
  • The individual will attend emergency and non-emergency transfer request and coordinate all transfer request promptly and courteously. Collect pertinent clinical information from sending provider, not limiting to the patient’s diagnosis/es, diagnostic test results, current treatment plan, past medical / surgical history, and the reason for the transfer.
  • Together with the accepting physician and the sending provider, the individual will also be required to respond appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care/location selection, transport mode (air/ground) and the type of unit. In depth knowledge of the EMTALA regulation for ED transfers and act as a resource to key stakeholders.
  • Ability to effectively prioritize the transfer based on patient acuity and clinical information presented and following established hospital workflows and protocols. Often must actively participate in difficult or critical situations. This individual must be able to employ problem solving and decision making skills in a fast paced environment. All discussion pertaining to the transfer request are to be documented in EPIC as part of the transfer documentation.
  • Constantly collaborates with physicians, nursing, admitting, and hospital patient flow to ensure that patients are transferred in a timely manner, meeting the hospital standards. Work closely with hospital patient flow to strategize patient placement to ensure that patients are placed in the right location and optimize the occupancy for each hospital. Cooperates and communicates effectively with other team members in order to accomplish the workload.
  • The individual will also facilitate consult requests from outside facility provider with Froedtert & MCW physicians. Actively participate in the conference call, document for the provider’s behalf and attend to transfer needs that results from the consultation.
  • When working shifts between 2200-0800, the individual is also responsible for triaging incoming calls to F&MCW After Hours Answering Service from patients, care givers or other health care providers and utilizing after hours phone triage protocols and completes documentation in EPIC. Other duties as assigned.


A minimum of 4-5 years of nursing experience, in which at least 3 years is in acute care nursing. Previous critical care or ED experienced as a RN is preferred.


Bachelors in Nursing is required. In lieu of Bachelor’s degree, either an additional 3 years of experience or active enrollment in a bachelor’s program with a defined end date is required.


Interpersonal skills necessary to instruct and maintain effective contacts with a variety of hospital personnel. Analytical skills necessary to develop solutions to problems concerning access to Froedtert and Medical College services. Ability to concentrate and pay close attention to detail for up to eighty percent of work time when resolving access issues.


Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan – 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin’s only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.


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